
FAQ
How do I track my order?
How do I track my order?
Once your order has been shipped, you will receive a tracking number by email, allowing you to track your package in real time.
What are the delivery times?
What are the delivery times?
Delivery times vary depending on your location and the delivery option selected at checkout. Orders typically ship within 3 to 7 business days.
Can I return an item if I am not satisfied?
Can I return an item if I am not satisfied?
Yes, you can return a product within 30 days of the purchase date, under certain conditions. Make sure the item is in perfect condition and in its original packaging. Return shipping costs are the customer's responsibility, unless the product is defective or damaged. To arrange a return, please contact us by email at contact@queenroom.ca .